Terms of Use
Effective date:
1. AGREEMENT AND PRODUCT OPERATOR
Festive Atlas is a seasonal attraction and holiday display discovery product owned and operated by Quintari LLC ("Quintari," "we," "us" or "our"). These Terms govern your access to and use of the Festive Atlas iPhone application, the website at https://festiveatlas.app, and related services (together, the "Services"). By using the Services after these Terms take effect, you agree to them to the extent permitted by applicable law. If you do not agree, you should not use the Services. The Privacy Policy explains the separate question of how information is processed.
The currently audited iPhone release provides a public, no-account discovery experience. In-app residential submissions, claims, uploads, public reviews, messaging, contests, premium memberships, ticket sales and purchases are not part of this release. The Website includes Get Featured, Homeowner, Organizer, Suggest a Place, and Nominate a Neighbor pages, but online homeowner, organizer and public-place submissions are not enabled. The nomination link-copy action does not submit a private residential address or automatically create a listing. Separate agreements and notices would be required before any such feature is introduced.
2. WHO MAY USE THE SERVICES
The Services are intended for general audiences, including families who use them together. Adults are responsible for supervising minors and making reasonable age- and suitability decisions about attractions. The Services are not specifically directed to children under 13, and children should not submit personal information through support without appropriate adult assistance. When owner submissions become available, authorized submissions of home listings, media or organizer claims will require an adult at least 18 years old and the authority to give the particular permission. Browsing the current App does not require account creation or identity verification.
3. WHAT FESTIVE ATLAS PROVIDES
Festive Atlas compiles and displays available factual information about holiday and seasonal attractions, including certain public venue locations, published event dates and other visitor details when reasonably verified. Listings are informational references, not booking confirmations, tickets, endorsements, independent safety inspections or guarantees of current operation. A listing might be based on the publicly advertised schedule or information available when it was last checked. It can be incomplete, mistaken, changed, canceled, sold out or out of date without advance notice.
If the App shows terms such as "Open now," "Closed now," "Hours not listed," "Last confirmed" or a season-start notice, understand those terms as describing the available published schedule or evidence, not a live sensor, on-site inspection or certainty that a display is installed and operating at this instant. A venue's actual hours, capacity, ticket conditions, accessible entrance and posted rules control its operation. Verify time-sensitive plans with the venue before traveling.
Festive Atlas does not promise a minimum number of attractions in any area, a particular holiday's coverage, an available photo for each listing, an active display tonight, or that a listing is appropriate for every age or accessibility need. Some seasonal attractions include frightening material or require paid admission. Attraction descriptions and official external links may mention third-party brands without implying sponsorship or partnership.
4. NO REPRESENTATION OF AN ORGANIZER OR HOMEOWNER
Unless a listing expressly states a verified relationship, Festive Atlas is not the event organizer, attraction owner, ticket seller, travel agent, property manager or agent of the listed place. Independently reported public facts are not assertions that the organizer has endorsed Festive Atlas or granted us rights to use its proprietary photos. An independently listed commercial venue has its own terms, hours, ticket restrictions, cancellation policies and visitor requirements.
Private residences require stronger protections. We do not authorize public listing of a private home solely because another person nominates or mentions it. A future residential listing will require verified, current-season consent from an authorized resident; exact residential pins require additional affirmative authorization. Published general-area information and event photographs should never be used to defeat privacy restrictions or identify residents whose locations have not been released.
5. SAFE, LAWFUL AND RESPECTFUL VISITS
You are responsible for your travel decisions, supervision, vehicle operation, compliance with traffic and parking laws, and adherence to the venue's instructions. Before traveling, consider weather, visibility, road access, tickets, curfews, capacity, accessibility and any content that might be upsetting to people in your party.
A listing of a decorated home does not invite entry onto private property, sidewalks or driveways that are not open to the public, and it does not grant permission to disturb residents. Do not block traffic or driveways, trespass, climb structures, operate drones without required authorization, photograph people in ways that violate their rights, or ignore posted access restrictions. Follow the venue or homeowner's directions and respect neighbors. In an emergency, contact appropriate emergency services; Festive Atlas support is not an emergency response service.
6. THIRD-PARTY SERVICES AND LINKS
The App embeds Apple's MapKit mapping service, which supplies map data within the app even without a separate Apple Maps handoff. You may also choose to open directions in Apple Maps or another navigation application, visit an attraction's official website or ticketing service in a browser, use your email application or use the system Share interface. These separate third-party services may process data, request permissions, set their own prices or impose separate terms. You use them at your discretion and subject to their applicable agreements. Their availability, performance and content are outside our control. We are not responsible for tickets sold by independent organizers, refunds owed by them, or their cancellation decisions.
7. PERMITTED USE; RESTRICTIONS
You may use the Services for personal, noncommercial discovery, share lawful links, and contact us about errors or safety/privacy concerns. Unless specifically authorized in writing or allowed by applicable law, you may not: (a) access restricted data, hidden coordinates, consent records or nonpublic admin tools; (b) scrape, harvest or systematically republish our curated database or substantial copyrighted site/app content; (c) bypass access controls, rate limits or security mechanisms; (d) impersonate Quintari, organizers, residents or other users; (e) interfere with the Services or send malware; (f) publish or attempt to reconstruct private homeowner addresses not authorized for disclosure; (g) stalk, harass, threaten, target or dox any person; (h) make intentionally false abuse or copyright reports; or (i) use the Services for activity prohibited by law.
These restrictions do not prevent truthful criticism, lawful use of public facts, statutory fair use or other rights that cannot lawfully be excluded. We may investigate suspected violations and restrict access where permitted and reasonably necessary.
8. LISTING ERRORS; CORRECTIONS; RIGHTS COMPLAINTS
You can report an incorrect schedule, closed display, misleading location, privacy concern, or suspected unauthorized photograph by emailing support@quintari.io. Provide the listing name or link and a concise description of the concern. We may request proportionate evidence before altering a business listing or verifying a residential owner's claim. We may promptly restrict visibility when a credible safety or residential-privacy concern warrants temporary action during investigation.
We may correct, suspend, archive, remove or decline to publish a listing when verification fails, its season ends, legal rights are unclear, or it creates a safety/privacy risk. A community report alone is not conclusive evidence that a venue provided false information. We may keep limited records of our evaluation as legally appropriate. We do not guarantee a specific response time unless it is separately established and published.
9. CONTENT, BRAND AND INTELLECTUAL PROPERTY
Quintari or its licensors own the Services' original code, interface, copy, branding and protected compilations, except for publicly available facts, third-party marks, and materials belonging to others. We grant you a limited, revocable, nonexclusive, nontransferable license to access and use the App and Website for their ordinary intended purpose, subject to these Terms and applicable app marketplace rules. This permission does not transfer intellectual-property ownership or authorize copying substantial protected content for a competing commercial service.
Names, logos, event titles and trademarks of independent attractions belong to their respective owners. Their appearance as factual listing identifiers does not imply affiliation, sponsorship or an endorsement. Nothing here claims copyright in unprotectable public facts. You may report disputed rights through support@quintari.io; we will evaluate notices and the applicable copyright legal process.
10. WEBSITE PARTICIPATION AND SUBMISSIONS
The Website may describe how homeowners, organizers and visitors can participate, and permits sharing an invitation link without submitting a nomination to Quintari. Online submission forms are not enabled in this release. Emailing a suggestion or photograph to customer support does not create an account, guarantee a listing, grant an unrestricted marketing license or authorize publication of a private home. Before activating future homeowner enrollment, organizer intake, media uploads or public contributions, we will adopt and display the specific permissions and notices required for property authority, location precision, media rights, publication scope and seasonal renewal. Separate promotional-use opt-ins will be obtained when required.
11. PRICING AND PURCHASES
The audited initial Festive Atlas App is free to download and use for discovery. Independent attractions may charge admission or sell tickets through external providers. Unless Festive Atlas clearly identifies itself as the seller in an approved future transaction, Quintari does not process those ticket purchases and is not responsible for third-party refunds or ticket fulfillment. Festive Atlas has not activated in-app subscriptions, premium accounts, affiliate booking arrangements or paid placement programs in the described release. Any such offerings will be governed by additional disclosures, payment terms and required app-store arrangements before launch.
12. PRIVACY AND SECURITY
Our Privacy Policy describes the App's technical requests, Google's Firebase diagnostics, communications with support and processing through external destinations. You should not attempt to submit sensitive personal data through ordinary support email unless directed to an appropriate channel. No online system can guarantee uninterrupted operation or perfect security. We may take reasonable protective measures, including disabling a feature or restricting a listing, to protect visitors, rights holders and residents.
13. AVAILABILITY AND CHANGES
We may change attraction eligibility, date information, coverage, display statuses, access controls or functionality, and may pause or discontinue parts of the Services. We may correct inaccurate listings without advance notice. Changes to these Terms will be posted with an updated effective date; when legally required, we will give additional notice or seek consent. We will not treat these Terms as consent to expand a homeowner's exact-location disclosure or an individual's marketing-photo authorization without the separate permission required.
14. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND THEIR PUBLIC LISTING INFORMATION ARE PROVIDED "AS IS" AND "AS AVAILABLE." QUINTARI DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT TO THE EXTENT SUCH DISCLAIMERS ARE PERMITTED. WE DO NOT WARRANT THAT AN ATTRACTION WILL OPERATE AT A STATED TIME, THAT A PIN REPRESENTS AN ACCESSIBLE ENTRANCE FOR EVERY VISITOR, THAT CONTENT IS ERROR-FREE, OR THAT THE SERVICES WILL BE CONTINUOUS OR SECURE.
THIS SECTION DOES NOT EXCLUDE RIGHTS, EXPRESS WARRANTIES, REMEDIES OR OBLIGATIONS THAT APPLICABLE CONSUMER LAW PROHIBITS US FROM WAIVING.
15. LIMITATIONS OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, NEITHER QUINTARI NOR ITS SERVICE PROVIDERS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL LOSSES, INCLUDING LOST OPPORTUNITIES, PROFITS OR DATA, ARISING OUT OF USE OF THE SERVICES OR INDEPENDENT ATTRACTION OPERATIONS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS. TO THE EXTENT PERMITTED BY LAW, QUINTARI'S AGGREGATE LIABILITY ARISING FROM THE FREE DISCOVERY SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY THE CLAIMANT TO QUINTARI FOR FESTIVE ATLAS DURING THE 12 MONTHS PRECEDING THE EVENT OR (B) US$100.
THIS LIMITATION DOES NOT APPLY WHERE PROHIBITED BY LAW OR TO LIABILITY THAT CANNOT LEGALLY BE LIMITED, INCLUDING APPLICABLE CLAIMS ARISING FROM INTENTIONAL MISCONDUCT, GROSS NEGLIGENCE OR OTHER STATUTORILY PROTECTED MATTERS. A COURT MAY FIND SOME LIMITATIONS INAPPLICABLE; THE REMAINDER IS INTENDED TO REMAIN EFFECTIVE TO THE EXTENT PERMITTED.
16. APPLICABLE LAW AND DISPUTES
Subject to mandatory consumer-protection rules and other non-waivable laws, these Terms are intended to be interpreted under the laws of the State of Wyoming, without giving effect to ordinary conflicts rules that would replace mandatory protections. We encourage a user to contact support@quintari.io with a concern so we can try to resolve it promptly and fairly before litigation. These Terms do not impose mandatory arbitration, a class-action waiver, or a shortened claim-filing deadline. Nothing in these Terms deprives a consumer of a forum or remedy that applicable law requires.
17. SEVERABILITY; NO WAIVER; ASSIGNMENT
If any provision is held unenforceable, the remaining provisions will continue to apply to the extent allowed by law. A failure to enforce a provision once is not a continuing waiver. We may assign the Services or these Terms in a lawful reorganization, financing or sale where permitted, but any transfer of personal information, third-party media rights or homeowner permissions remains subject to the Privacy Policy, actual license terms and applicable law. Users may not assign their rights or obligations except as permitted by law.
18. APPLE PLATFORM TERMS
If you download the App through Apple's App Store, your use is also subject to applicable Apple terms. Quintari, not Apple, is responsible for the App and for addressing its support questions to the extent required by the applicable marketplace agreement. Apple is not an independent attraction operator or the seller of venue tickets. Unless a custom agreement is supplied, Apple’s standard Licensed Application End User License Agreement also applies to the App downloaded from the App Store.
19. CONTACT
Quintari LLC — operator of Festive Atlas
Email for support, privacy, listing corrections, removal and media-rights concerns: support@quintari.io
Website support: https://festiveatlas.app/support
For legal correspondence requiring a mailing address, contact support@quintari.io for the appropriate mailing instructions.